Purchase Guide-SEAGULL HEALTH

Since the online direct medicine purchase function is not yet available on our website, we have prepared the following clear guidelines to help you smoothly complete medicine consultation and ordering. Please read them carefully and follow the steps.

Step 1: Medicine Consultation and Information Acquisition

If you wish to purchase medicines, obtain information about them (such as indications, specifications, usage methods, etc.) or inquire about prices, please contact us via any of the following methods. Our professional customer service team will provide you with detailed answers free of charge:

1.Send an email: Submit your needs to SEAGULL HEALTH's official email address (haiousales@gmail.com), and we will reply within 24 hours.

2.WhatsApp: Conduct real-time consultations or leave messages via WhatsApp.

Step 2: Confirm Order Details and Costs

After you decide to make a purchase, please provide the following information to our customer service team for accurate cost calculation:

1.Medicine name and quantity

2.Destination country and specific delivery address

3.Preferred logistics method

4.Relevant customs or import restriction instructions (some countries/regions impose policy restrictions on specific medicines)

Based on the above information, our customer service team will confirm the following details for you:

1.Basic order information and total price of the medicines

2.Shipping fee (subject to variations due to differing policies and logistics costs of the destination country/region)

3.Estimated delivery time

Step 3: Order Confirmation and Subsequent Procedures

After you confirm that all information is correct:

1.Our customer service team will send you an order confirmation letter via email or WhatsApp, including the total cost, payment guidelines and order number.

2.Please carefully check the order information, especially the delivery address, medicine list and final cost.

3.After completing the payment, please send the payment voucher to the customer service team. We will immediately arrange shipment and provide you with the logistics tracking number.

Important Reminders

1.Regional Policy Differences: Laws, regulations, tariffs and restriction requirements on medicine imports vary from country to country. Please be sure to verify the local policies through our customer service team or on your own before placing an order to avoid shipping delays or customs clearance issues.

2.Shipping Fee Changes: Shipping fees are subject to adjustments based on the logistics provider, destination, package weight and timeliness requirements. The final confirmation from our customer service team shall prevail.

3.Accuracy of Information: Please ensure that the contact information and delivery address you provide are accurate and error-free to prevent any impact on package delivery.